Returns & Exchanges
At Mog Print, we want you to be completely satisfied with your custom fashion pieces. If your order doesn't meet your expectations, you can initiate a return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Package Securely
Place the unworn, unwashed items in their original packaging, ensuring all tags are attached, and affix the prepaid label to the outside of the box.
- 4.Receive Your Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
